Our Ongoing Commitment to You

Our Ongoing Commitment to You

Posted on Mar 31, 2015

“Progress is impossible without change, and those who cannot change their minds cannot change anything.” – George Bernard Shaw.

The Times They Are A-Changin’ – This famous Bob Dylan song really speaks to the entire team here at NovaDental at the moment.

Our values:

  • Understanding you and your needs.
  • Mutual respect – Something you can expect every time you visit a NovaDental clinic.
  • Trust – The team here at NovaDental is committed to you.

Yep, a lot of things are happening here and you may soon notice your local dental practice changing from DCA Dental to NovaDental.

‘What’s in a name?’

It’s one of those timeless questions posed over and over again by people but here’s our promise to you:

While the signage on your local practice may be changing, you’ll still find the same happy, customer-focussed staff when visiting each of our clinics.

Don’t worry, we know what you’re thinking: So why all the change then?

In our books, there’s nothing like a unified voice and this is why Dr Kozeniauskas (better known as Dr Koz to you), alongside the NovaDental team, knew change was necessary.

Rest assured, all six of our dental clinics are committed to providing you with everything you need when it comes to your unique dental health needs.

As they say, knowledge is power and while Dr Koz has always been committed to education throughout his career, we’re stepping it up a level now.

While it has been a case of business as usual at our clinics, behind the scenes, our entire NovaDental crew has been working effortlessly to answer this simple question: How can we better assist you with your dental needs?

So many people loathe visiting the dentist. And while we don’t expect you to list visiting one of our clinics as the highlight of your year, we’re working hard to make your experience better than ever.

Forget about stuffy clinics, dentists who expect you to understand everything they’re saying, horrible tasting anaesthetic… We want your NovaDental experience to be different.

Over the coming months, you can expect to see quite a number of things: Daily blog posts (Monday through to Friday), regular Facebook and Twitter updates, educational videos uploaded and most importantly, more of a community focus at each of our clinics.

At the end of the day, each of our clinics is committed to providing their customers with the best possible care.

It’s the NovaDental promise!

Watch this space! Exciting times are ahead.